FikaConnect
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FikaConnect

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📖 How to Use FikaConnect
Sign in & account guide
Signing In
1
Click the Sign In tab at the top of the form.
2
Enter your Email address or Phone number.
3
Enter your Password. Use the 👁 icon to show/hide it.
4
Click the purple Sign In button.
💡 Tick Remember me to stay logged in on this device. Forgot your password? Click "Forgot password?" to reset it.

Or sign in quickly with:


Google

Facebook

Phone OTP
Creating an Account

Step 1 — Choose your account type:

Step 2 — Fill in your basic info:

First & Last Name, Email, Phone Number (+256 is pre-filled), and Password.
💡 The password strength bar shows how secure your password is. Aim for Strong (8+ characters, uppercase, number & symbol).

Step 3 — Extra info (by account type):

📦 Send/Receive: No extra steps — you're done!
🚛 Driver: Vehicle type, make & model, license plate, National ID, driver's license, operating district, capacity and experience.
🏪 Business: Store name, tagline, product categories, delivery areas, what you sell, and expected monthly orders.
Phone / OTP Verification
1
Check your phone for a 6-digit code.
2
Type each digit in the boxes — the cursor moves automatically.
3
Didn't get a code? Click "Resend" to get a new one.
⏱ OTP codes expire quickly. If yours expired, just request a new one.
Common Problems
❓ I forgot my password
Click "Forgot password?" on the sign-in form. A reset link will be sent to your email.
❓ I'm not receiving the OTP
Check your spam folder. Make sure your number is correct, then click Resend.
❓ "Email already registered" error
You already have an account. Switch to Sign In, or use "Forgot password?" to recover it.
❓ Sign-in popup closed by accident
Click the Google or Facebook icon again to restart.
❓ "Too many attempts" message
Wait a few minutes, then try again. This is a security protection.
Need more help? Click Help in the top menu.
FikaConnect 🚀